BLOG | Surfing the sharing wave

How Couchsurfing uses Onfido to build trust among its 15 million users

Houses, cars, pets – you name it, you can now share it.

Just a twinkle in our eyes a few years back, the Sharing Economy’s now a major part of our everyday lives. Most of us wouldn’t think twice about borrowing a dog(gy) or jumping in a BlaBlaCar. As of 2017, three of the Sharing Economy’s best-known poster children – AirBnB, Uber and Lyft – were collectively worth as much as the entire country of Morocco.

Fringe Industry no longer, the Sharing Economy is well and truly here – and here to stay.

That being the case, we thought we’d share (pun intended) a few stats about the sharing economy and exactly how dramatically it’s changed the world we live in.

Did you know…

The sharing economy is estimated to grow from $14 billion in 2014 to $335 billion by 2025.

Last year, an estimated 30 million people in 191 countries either stayed in someone’s home or welcomed someone into theirs.

Uber and Lyft make 11 million trips per day between them.

But that’s not quite the whole picture.

31% of US consumers don’t consider home-sharing platforms like Airbnb to be safe, while 28% feel the same about ride-hailing services.

Lack of trust is still one of the biggest blockers preventing more widespread adoption of Sharing Economy services. It’s a tricky nut to crack when users might never meet their driver or their host – so how do the best Sharing Economy businesses do it?

That’s where Onfido steps in.

When global travel community Couchsurfing needed help to build and maintain trusted relationships between its users, they turned to us. With hosts in over 200,000 cities, it was no mean feat – and a slick, secure and scalable identity verification process was the only way to get the job done.

We helped some of the 15 million Couchsurfers around the world share their homes safely and securely. Here’s how.

 
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